Cogentia AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cogentia.ai or submit your information through our contact form, including opting into SMS communications.
Please read this policy carefully. If you disagree with its terms, please stop using our site.
We may collect the following information when you voluntarily submit our contact form:
We also collect standard technical data automatically (browser type, IP address, pages visited) through server logs. We do not use third-party analytics tracking cookies.
We use the information you provide to:
By submitting our contact form, you expressly consent to receive SMS text messages from Cogentia AI at the mobile number you provide. Message frequency will vary based on your inquiry — typically 1–3 messages per interaction. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and no further SMS will be sent. To re-subscribe, reply START.
For help, reply HELP to any message or contact us at [email protected].
We do not sell, rent, trade, or share your mobile phone number or personal information with third parties for their marketing purposes. Your information is used solely to service your inquiry and is not disclosed to outside parties except as described below.
We may share your information only in these limited circumstances:
We retain your contact information for as long as necessary to fulfill the purposes described in this policy, or as required by law. SMS opt-out records are retained indefinitely to honour your preferences.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at [email protected].
We implement reasonable administrative and technical measures to protect your personal information. However, no transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, contact us immediately.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our site or SMS services after changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices:
See also: Terms & Conditions